Tenants

Maintenance requests will be reviewed during regular business hours and may be emailed or called in. For after hours, emergency only maintenance requests, please call 781-775-9674.

Applications:

Q: How long does the approval process take?
A: Typically, we can give you an answer within two business days.

Q: Is there a fee for submitting an application?
A: No. We require a one month security deposit check at the time of the application. After your approval and you have signed the lease, your check will be deposited into your security deposit account. Should your credit be insufficient to approve your application, the check will be returned.

Parking:

Q: Is parking Included in the rent?
A: One bedroom rentals include off-street parking for one car onsite. Two bedroom apartments include two off-street spaces onsite. Please note: Anderson Street renters have off-street public parking across from the building.

Other:

Q: Are pets allowed?
A: No, pets are not permitted.

Q: Are utilities included in the rent?
A: No, utilities are not included.

190 Pleasant Street Marblehead, MA 01945

Here is some information, which may be helpful to you in your new apartment or townhouse:

ELECTRICITY

Electricity must be put into your name at the Marblehead Light Dept., which is located on Commercial Street. For further information relative to the Light Dept., call (781) 631-5600. If you are a new resident to Marblehead, a deposit may be required.

GAS

If you have gas heat, Nat’l Grid must be notified in order to put it in your name. The telephone number is 800-732-3400 or 781-751-3000.

SHUT OFF

If the electricity and gas are not put into your name at the start of your lease, they will be automatically shut off.

RENTS

All rents are due and payable the first of every month.

Your check should be mailed to 190 Pleasant St., Marblehead, MA 01945, or dropped off at the office during working hours.

REPAIRS

All windows, screens, storm doors and bedroom shades are the responsibility of the tenant, as per your lease. If they are broken or damaged during the time of your tenancy, they should be repaired or replaced by you. If you have carpeting, it must be professionally cleaned at the end of your tenancy. If there is damage to your apartment/townhouse that you notice before you move in, please give us written notice, so that we will be aware of any problems and you will not be responsible for the damage.

VANDALISM

Tenants are responsible for damages to the property due to vandalism, thus we all want to discourage it.

Should vandalism occur

1) Phone Police immediately and we will press charges.

2) Phone this office.

RUBBISH

All rubbish is to go into designated areas in plastic bags and will be picked up by a private contractor. If this regulation is not complied with, then the individual will be responsible for removing their own rubbish.

PETS & SUBLET

The landlord will strictly enforce the regulations in your lease relative to the restriction upon pets and sub-tenants.

PHONE NUMBER

Please supply this office with your new phone number as soon as the telephone company issues you one.

CABLE T.V.

Comcast 888-633-4266 or 866-447-7333

TELEPHONE CO.

Verizon 800-837-4966

LOCKS

If you feel it necessary to have your locks changed, you MUST go through Secure Lock (781-254-0468) who is contracted to keep all locks on our master key. Fines may apply if locks are changed with an outside company.

EMERGENCY

In case of an AFTER HOURS emergency, please call 781-775-9674, and a member of our SERVICE maintenance crew will respond. If it’s regarding a lockout, there is a $50.00 fee that must be paid immediately. If our crew is unable to make it to unlock your door due to an emergency, you may call Secure Lock & Safe at 781-254-0468; their charge is $75.00 for lockouts

Did you know that you can now pay your rent online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!